Last updated: July 28, 2026

This Privacy Policy explains how Kanect (“Kanect,” “we,” “us,” or “our”), a product of Thinklar Consultancy Services, collects, uses, and protects information when you visit kanect.in (the “Site”) or use our marketing automation tools, including WhatsApp, SMS, email, CRM, ERP, HRMS, and related services (the “Services”).

By using the Site or our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

  • Name, email address, phone number, and company details when you fill out a contact form, request a quote, or sign up for our Services
  • Billing and payment information processed through our payment partner, Razorpay
  • Customer data you upload or manage through our CRM, WhatsApp, email, or other tools (e.g., your customers’ contact details, messages, and campaign data)
  • Support requests, chat messages, and correspondence with our team

1.2 Information Collected Automatically

  • IP address, browser type, device information, and operating system
  • Pages visited, time spent on the Site, referring/exit pages, and click activity
  • Approximate location (derived from IP address)
  • Cookies and similar tracking technologies (see Section 3 below)

1.3 Information from Third-Party Integrations

If you connect Kanect with third-party services such as HubSpot, LinkedIn, Google Meet, OpenAI, Razorpay, or Meta/WhatsApp Business APIs, we may receive information from those platforms as permitted by your account settings and their respective privacy policies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services
  • Process transactions and send related information, including confirmations and invoices
  • Respond to inquiries, provide customer support, and communicate service updates
  • Improve, personalize, and expand the Site and our Services
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues, fraud, or security concerns
  • Comply with legal obligations
  • Serve relevant advertising (see Section 4 below)

3. Cookies and Tracking Technologies

Kanect uses cookies and similar tracking technologies to operate the Site, remember your preferences, analyze traffic, and support advertising.

Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of the Site.

We use the following categories of cookies:

  • Essential cookies – required for core Site functionality
  • Analytics cookies – help us understand how visitors use the Site (e.g., Google Analytics)
  • Advertising cookies – used by us and third-party vendors, including Google, to serve ads based on your prior visits to this and other websites

4. Google AdSense and Third-Party Advertising

This Site uses Google AdSense, a third-party advertising service provided by Google LLC (“Google”).

  • Google, as a third-party vendor, uses cookies (such as the DoubleClick DART cookie) to serve ads on this Site based on your visits to this and other websites on the internet.
  • Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to this Site and/or other sites on the internet.
  • You may opt out of personalized advertising by visiting Google Ads Settings.
  • You may also opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.
  • Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or web beacons in their advertisements, which are sent directly to your browser. They automatically receive your IP address when this happens. These technologies measure the effectiveness of their ads and personalize advertising content.

Kanect has no access to or control over the cookies used by third-party advertisers. We encourage you to review the individual privacy policies of any advertising partners for more detailed information.

5. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our Services (e.g., payment processing via Razorpay, hosting, analytics, email/SMS/WhatsApp delivery)
  • Advertising partners, including Google, as described in Section 4
  • Business partners, such as HubSpot, LinkedIn, or Google Meet, where you have connected these integrations
  • Legal authorities, where required by law, regulation, or valid legal process
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets

6. Data Security

We implement reasonable technical and organizational measures, including encryption, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us using the details in Section 11. If you are located in India, these rights are provided in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable.

9. Children’s Privacy

Our Services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Kanect (a product of Thinklar Consultancy Services) Website: https://kanect.in Email: info@kanect.in] Address: [G 69 Sec- 63 Noida UP ]